The Power of An Apology

The 1970 movie “Love Story” spawned a new catch phase in American culture: “Love means never having to say you’re sorry.” Not being Erich Segal, the novelist and screenwriter, I can only speculate what he meant was when you deeply love someone, they know you so well and know your intent so well that they overlook your offenses because they understand your true feelings.

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Servant Leadership at the Speed of Trust

When Art Barter became CEO of Datron World Communications in 2004, the manufacturer of radio communications equipment had revenues of about $10 million with very little profit. Just seven years later, Datron’s revenues exceeded $200 million with substantial profit. And that was with no acquisitions, no debt, and with largely the same management team.

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Branch Out: Leadership Lessons are Everywhere

Lessons about leadership come in many forms and during many different situations. Consider the following story from a man we’ll call Bill. On a recent Sunday evening, the wind was howling with gusts up to 60 mph. It blew so hard that an eight-inch diameter branch from the Jacaranda tree in my front yard snapped and landed on the corner of my roof.

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